shipping & returns

Effective Date - July 28 2024
We strive to provide a seamless shopping experience. Please review our shipping and returns policy to understand how we handle your orders and any issues that may arise.

Shipping Policy

1. Shipping Destinations

We currently ship to the following regions:
• European Union (EU)
• United Kingdom (UK)
• United States of America (USA)

2. Shipping Options

At checkout, you can choose between the following shipping options:
Complimentary Standard Shipping
Not available in some countries. (For example: Not available to Malta & Cyprus since we can only offer Express Shipping there.)

Subject to different parcel weight limits per country. If you have a bulk order that is not covered by our Complimentary Standard Shipping feel free to contact us to arrange a personalized, discounted shipping solution for you.
Express Shipping
Not available in some countries.
Please note that delivery times are estimates and may vary depending on your location and external factors.

3. Shipping Costs

We aim to offer Complimentary Standard Shipping to most orders. This offer is subject to change at any time without notification to the customers. Any shipping price quoted on the checkout page will be the final shipping quote.

Shipping costs are calculated at checkout based on your chosen shipping method and delivery location. Any applicable customs duties or taxes for international orders will be the responsibility of the customer.

4. Shipping Issues

If you experience any issues with shipping or delivery, please contact us at the email address provided in the footer with the subject line “Shipping Issue.” To help us resolve the issue efficiently, we kindly ask that you provide photographs documenting any damage or defects upon arrival of your products. We are committed to addressing your concerns and ensuring a satisfactory resolution.

Returns Policy

1. Final Sale Items

Due to the hygienic and sensitive nature of our products, all items are final sale. We are unable to accept returns or exchanges at this time. We appreciate your understanding.

2. Commitment to Quality

We are dedicated to providing the highest quality products and exceptional customer service. If you have any issues with your purchase, please reach out to us at the email provided in the footer below. While we cannot accept returns, we are committed to making things right if you have a subpar experience.

Contact Us

If you have any questions or need assistance, please contact our customer support team at the email address provided in the footer.
Thank you for choosing Aeon. We appreciate your trust in our brand and look forward to providing you with an exceptional shopping experience.

Stay in touch

You're invited to our communications about our upcoming products and experiences.
By submitting your email you agree to receive marketing emails from aeon.
email us

Click to copy

a temple endeavour

2024

Stay in touch

You're invited to our communications about our upcoming products and experiences.
By submitting your email you agree to receive marketing emails from aeon.
email us

Click to copy

a temple endeavour

2024
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