privacy policy

Effective Date - March 14, 2026

Privacy

At Aeon, your privacy matters as much as your pleasure. This policy explains what we collect, how we use it, and how we protect it.

1) what we collect

When you place an order or interact with our site, we may collect:

Identifying information: name, email, phone number, and shipping address
Payment information, processed securely by our payment providers
Transaction and interaction history, including order details and communications with our team
Usage data: IP address, browser type, pages visited, and time spent on our site
Cookies and similar tracking technologies used to improve your experience

2) how we use it

We use your information to:

Process and fulfill your orders, and communicate order-related updates
Manage our customer relationships, including making decisions about order fulfillment and service eligibility based on transaction and interaction history
Send communications about new releases, events, and updates; only where you've opted in
Personalize your experience on our site
Analyze site usage to improve our products and platform
Comply with legal obligations and protect our rights

3) who we share it with

We work with trusted third-party service providers to operate our business. These include partners in payment processing, shipping, marketing, analytics, and customer communications. We do not sell your personal data.

We may also share your information when required by law, regulation, or legal process, or to protect our rights and the rights of others.

4) cookies

We use cookies and similar technologies to remember your preferences, provide relevant content, and analyze site traffic. You can manage cookie preferences through your browser settings, though some site functionality may be affected.

5) data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal obligations. Where we no longer have a legitimate need to retain your data, we will delete or anonymize it.

6) your rights

Depending on where you live, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict how we process your data
Withdraw consent where processing is based on consent
Request a copy of your data in a portable format

To exercise any of these rights, contact us with the subject line "Privacy Request."

7) security

We take appropriate technical and organizational measures to protect your personal information. No transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take it seriously.

8) updates to this policy

We may update this policy from time to time. Changes will be posted here with a revised effective date. Continued use of our site after any changes constitutes acceptance of the updated policy.